Shipping policy

Shipping Policy

 

Processing Time

 

All orders are processed within 5 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed the next business day.

 

---

 

Shipping within Canada

 

We ship all domestic orders via Canada Post or Intelcom to ensure reliable and fast delivery across Canada.

 

Estimated delivery time: 1–5 business days, depending on your province.

Tracking information will be provided via email once your order has shipped.

We do not ship to P.O. boxes at this time.

 

---

 

Shipping to the United States

 

For customers in the United States, we use USPS International Shipping.

 

Estimated delivery time: 5–10 business days.

Customs processing times may vary by region and are beyond our control.

Any applicable duties or taxes upon import are included in the price.

 

---

 

Order Tracking

 

Once your order has shipped, you will receive an email with a tracking number and link to monitor your shipment’s progress in real time.

 

---

 

Lost or Damaged Packages

 

If your order arrives damaged or appears lost in transit, please contact our support team at support@tekmark.store within 14 days of the expected delivery date.

We’ll work with the courier to resolve the issue promptly.

 

---

 

 

Additional Notes

 

Shipping times are estimates and may vary during peak seasons or due to courier delays.

We are not responsible for incorrect shipping addresses provided at checkout.

For large or bulk orders, please contact us for customized shipping arrangements.